RBS and NatWest have been overrun by complaints about mis sold payment protection insurance. At the start of 2011, PPI afflictions made up 47% of those to Royal Bank of Scotland pushing the total amount to 68,414 and 31% to those of NatWest increasing their amount to 147,109.

PPI complaints were put on hold during the legal cases at the high court’s earlier in the year because they have been on hold for so long banks all over the UK have until Thursday to tell customers what will be happening with their cases and how they will be dealing with it.  Read more...